The Retail Assist blog

Posted in:
• Blog, Help Desk, Managed Services

Service excellence goes beyond meeting expectations, and at Retail Assist we’re always striving to exceed them. With some of...

Posted in:
• Blog, Life at Retail Assist, Managed Services

In our latest video, we take you behind the scenes and give you an exclusive insight into the different...

Posted in:
• Blog, Managed Services, Software Solutions

We’re excited to announce that Retail Assist will once again be exhibiting our managed services and solutions at the...

Posted in:
• Blog, Life at Retail Assist, Managed Services, Software Solutions

As we wave goodbye to 2023, it’s always nice to look back on everything that we’ve achieved this year...

Posted in:
• Blog, Managed Services

In the growing world of cosmetic clinics, one name stands out above the rest – Laser Clinics. With a...

Posted in:
• Blog, Managed Services, Technology

Businesses today recognise the importance of cloud strategies in digital transformation. To make the most informed decisions, you need...

Posted in:
• Blog, Managed Services, Technology

In today’s fast-paced digital landscape, the management and security of endpoints – a term encompassing everything from your laptop...

Posted in:
• Blog, IT Outsourcing, Managed Services

With our 24th birthday around the corner, we’re reflecting on the retail and hospitality brands we’ve supported with our...

Posted in:
• Blog, Managed Services, Omnichannel Supply Chain, Retail, Software Solutions, Technology

The world of retail is uniting again this April. Will you be joining us? Tap into the future of...

Posted in:
• Blog, Help Desk, Life at Retail Assist, Managed Services

This week we chatted to the Customer Assurance team. Developed just over a year ago, we’ve created a team...

Posted in:
• Blog, Cyber Security, IT Outsourcing, Managed Services, Technology

As we delve into another economically challenging year, it can be overwhelming knowing how to progress. So, is now...

Posted in:
• Blog, Cyber Security, Managed Services

Last week marked two years since we entered lockdown in the UK and packed up our offices to work...

Posted in:
• Blog, Cyber Security, Managed Services

Flexible working has become the norm for many businesses since 2020 and the trend isn’t showing any signs of...

Posted in:
• Blog, Help Desk, Managed Services, Retail

Retailers are determined to not let this year’s Black Friday be overshadowed by the supply chain issues faced globally....

Posted in:
• Clients, Help Desk, Managed Services, News

Retail Assist Manages Latest Store Opening for Global Cosmetics Leader Morphe We’ve extended support from existing first-line Help Desk...

Posted in:
• Blog, Help Desk, Hospitality, Managed Services, Retail

Is your business growing faster than your IT can handle? A well-managed, efficient and slick IT Help Desk service...

Posted in:
• Blog, Hospitality, Managed Services, Project Management

For our projects team, there’s no job too big or too small. Our PRINCE-2 qualified project managers have overseen...

Posted in:
• Awards, Blog, Managed Services

We usually love an excuse for a party, but this week we got a chance to celebrate the success...

Posted in:
• Blog, Life at Retail Assist, Managed Services

Here at Retail Assist, we’re lucky to work with incredible people, who are experts in their field. This week,...

Posted in:
• Awards, Blog, Help Desk, IT Outsourcing, Managed Services

We’re so thrilled to announce that Tina Hand, our Head of Systems Support, has been confirmed as a finalist...

Posted in:
• Blog, Managed Services

Written by Anna Murphy, Communications Lead Insurance: you don’t always appreciate it until something goes wrong. However, what if...

Posted in:
• Blog, Clients, Help Desk, Managed Services, Retail

Over lockdown, the nation has seen the rise and rise of the pub quiz and, here at Retail Assist,...

Posted in:
• Blog, Help Desk, Hospitality, IT Outsourcing, Managed Services, Retail

It’s unsurprising that retail sales in 2020 haven’t quite met what was forecast at the start of the year....

Posted in:
• Blog, Help Desk, IT Outsourcing, Managed Services

When we made predictions for 2020, none of us could have quite foreseen the disruption that COVID-19 was about...

Posted in:
• Blog, Help Desk, IT Outsourcing, Managed Services, Project Management

There’s a meme going around the Internet at the moment that says: ‘At least no-one was right in 2015...

Posted in:
• Blog, Help Desk, Hospitality, IT Outsourcing, Managed Services

Over lockdown, we’ve all missed various different aspects of our previous ‘normal’ lives. Whether that’s being able to hug...

Posted in:
• Blog, Clients, Managed Services

We’re kicking off this new decade with a celebration of our own decade-long partnership: in the latest in our...

Posted in:
• Blog, Managed Services

We’ve all been there. You’ve got five minutes before an important meeting, but the printer refuses to print your...

Posted in:
• Blog, Help Desk, Managed Services, Retail

The leaves are falling, it’s definitely ‘wear a jacket’ weather and people are already moaning about seeing festive fare...

Posted in:
• Blog, Help Desk, Managed Services

We understand that the retail climate continues to evolve and with that brings many challenges. As consumer expectations continue...

Posted in:
• Blog, Managed Services, Technology

The sound of ice cream vans. The smell of sun cream. The wafts of barbecues. As temperature rises across...

Posted in:
• Blog, Managed Services, Retail

As the pressure on store estates builds and margins are squeezed, rather than cutting your IT budget, now is...

Posted in:
• Blog, Hospitality, Managed Services, Retail

Technology is a wonderful thing. However, it’s certainly not wonderful when your working day is disrupted due to an...

Posted in:
• Blog, Clients, Help Desk, Managed Services

Having opened as a shirt specialist in 1987, Ted Baker has grown from its original store in Glasgow to...

Posted in:
• Blog, Managed Services, Retail

Kate Moss and Topshop. Alexa Chung and M&S. Fearne Cotton and Cath Kidston. For years, celebrities have been teaming...

Posted in:
• Blog, Clients, Help Desk, Managed Services

Serving in airports all over the globe, Dufry’s impressive brand portfolio continues to provide excellent customer service at all...