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Our latest insights, thoughts and ideas
Retailers are determined to not let this year’s Black Friday be overshadowed by the supply chain issues faced globally....
We are thrilled to announce that we have been shortlisted at the itSMF Professional Service Management Awards 2021 for...
Retail Assist Manages Latest Store Opening for Global Cosmetics Leader Morphe We’ve extended support from existing first-line Help Desk...
Is your business growing faster than your IT can handle? A well-managed, efficient and slick IT Help Desk service...
For our projects team, there’s no job too big or too small. Our PRINCE-2 qualified project managers have overseen...
We usually love an excuse for a party, but this week we got a chance to celebrate the success...
Here at Retail Assist, we’re lucky to work with incredible people, who are experts in their field. This week,...
We’re so thrilled to announce that Tina Hand, our Head of Systems Support, has been confirmed as a finalist...
Written by Anna Murphy, Communications Lead Insurance: you don’t always appreciate it until something goes wrong. However, what if...
Over lockdown, the nation has seen the rise and rise of the pub quiz and, here at Retail Assist,...
It’s unsurprising that retail sales in 2020 haven’t quite met what was forecast at the start of the year....
When we made predictions for 2020, none of us could have quite foreseen the disruption that COVID-19 was about...
There’s a meme going around the Internet at the moment that says: ‘At least no-one was right in 2015...
Over lockdown, we’ve all missed various different aspects of our previous ‘normal’ lives. Whether that’s being able to hug...
We’re kicking off this new decade with a celebration of our own decade-long partnership: in the latest in our...
We’ve all been there. You’ve got five minutes before an important meeting, but the printer refuses to print your...
The leaves are falling, it’s definitely ‘wear a jacket’ weather and people are already moaning about seeing festive fare...
We understand that the retail climate continues to evolve and with that brings many challenges. As consumer expectations continue...
The sound of ice cream vans. The smell of sun cream. The wafts of barbecues. As temperature rises across...
As the pressure on store estates builds and margins are squeezed, rather than cutting your IT budget, now is...
Technology is a wonderful thing. However, it’s certainly not wonderful when your working day is disrupted due to an...
Having opened as a shirt specialist in 1987, Ted Baker has grown from its original store in Glasgow to...
Kate Moss and Topshop. Alexa Chung and M&S. Fearne Cotton and Cath Kidston. For years, celebrities have been teaming...
Serving in airports all over the globe, Dufry’s impressive brand portfolio continues to provide excellent customer service at all...
Retail Assist’s IT Help Desk provides support to Pizza Hut Restaurants 24X7X365 Bill Parker, IT Service Manager for Pizza...
Guest blog by Retail Assist’s Marketing Officer, Andrea Williams. Imagine being able to offer every consumer a personal shopper,...
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