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The Retail Assist blog

Our latest insights, thoughts and ideas

Welcome (back) to the team George! George Odams joins Retail Assist as Client Account Manager

Blog, Life at Retail Assist

Welcome (back) to the team George! George Odams joins Retail Assist

We are delighted to welcome back George Odams to Retail Assist, as he returns as Client Account Manager. We...

Top takeaways from the Retail Tech Show 2022

Blog, Omnichannel Supply Chain, Retail, Software Solutions, Technology

Top Takeaways From the Retail Tech Show 2022

1000s of retail tech heads gathered at Olympia, London, last week as we reunited once again at the Retail...

Trevor Cross joins Retail Assist

Blog, Life at Retail Assist

Welcome to the team Trevor! Trevor Cross joins Retail Assist

We’d like to welcome Trevor Cross, who has joined Retail Assist as a Solutions Architect. With a rich IT...

Cyber Security: 8 Challenges to Consider to Protect Your Business

Blog, Cyber Security, Managed Services

Cyber Security: 8 Challenges to Consider to Protect Your Business

Last week marked two years since we entered lockdown in the UK and packed up our offices to work...

Women in Tech - International Women's Day 2022

Blog, Life at Retail Assist

Women in Tech! International Women’s Day 2022 Q&A

International Women’s Day celebrates the social, political and economic achievements of women. This year’s theme is #BreakTheBias as we...

Remote Working and Cyber Security Risks

Blog, Cyber Security, Managed Services

Remote Working and Cyber Security Risks

Flexible working has become the norm for many businesses since 2020 and the trend isn’t showing any signs of...

Blog, Help Desk, Life at Retail Assist

Welcome to the Team! Lewis McManamon joins Retail Assist

We are delighted to welcome Lewis McManamon to the Retail Assist team! Lewis joins the Help Desk as Service...

Christmas 2021

Blog, Life at Retail Assist

Christmas 2021! A Time for Reflection

2021 has certainly not been without its events: another lockdown, the England football team reaching their first major final...

Welcome to the Team! Meet Our New CFO

Blog, Life at Retail Assist

Welcome to the Team! Meet Andrew McManus Our New Chief Finance Officer

Here at Retail Assist, people are our greatest asset and we’re delighted to welcome, Andrew McManus, our new Chief...

Blog, Help Desk, Managed Services, Retail

Black Friday 2021: Last Minute Retail Tips

Retailers are determined to not let this year’s Black Friday be overshadowed by the supply chain issues faced globally....

Blog, Omnichannel Supply Chain, Retail, Software Solutions, Technology

Are You Prepared for Peak Trade 2021?

After so much disruption to our normal lives, it’s refreshing to see headlines outlining increasing footfall, rising consumer confidence...

Blog, Retail, Technology

Drapers Digital Festival 2021: Our Top Takeaways

The last 18 months have accelerated digital trends for retailers, forced consumers into new habits and have rapidly created...

Blog, Project Management, Retail

UK Store Openings On The Rise!

The efforts of UK businesses have been focused on recovery, whilst trying to respond to drastically changing consumer behaviour...

why do business outsource their IT

Blog, IT Outsourcing

Why Do 2/3 of UK Businesses Outsource Their IT?

Business transformation is driven by technology, a change that has been embraced in the last year. For some, that...

our 22 RA-nniversary

Blog, Life at Retail Assist

Our 22nd RA-nniversary

Today we’re celebrating 22 years of Retail Assist with a reflection of our team’s achievements in the last year!...

Why Do Gen Z Love Shopping In-store?

Blog, Retail

Why Do Gen Z Love Shopping In-store?

Comprising of over a quarter of the world’s population with a spending power that reached over £100bn in 2018,...

Are You Being Served? The importance of customer experience

Blog, Retail

Are You Being Served? The Importance of Customer Experience

Last week I made the most of retail and outdoor hospitality reopening, took a day off and hit the...

Taking a look at life after lockdown with our latest whitepaper

Blog, Retail

Taking a look at life after lockdown with our latest whitepaper

After closing its doors for too many months, non-essential retail made its big return in April. Despite consumer confidence...

Cyber Security and the risks to your business

Blog, Cyber Security, IT Outsourcing

Cyber Security and the risks to your business

Clicked on a bad link? Does the sender look familiar but been directed to a dodgy website? Both standard...

What is Stock Replenishment?

Blog, Omnichannel Supply Chain, Retail, Software Solutions

What is Stock Replenishment?

Stock Replenishment Definition Stock replenishment is a standard retail practice, to ensure that the right products are in the...

Meet the Partner! This Week, Meet Datitude

Blog, Retail

Meet the Partner! This Week, Meet Datitude

At Retail Assist, we pride ourselves on providing our customers with technology that meets their changing needs. However, sometimes...

Talkin’ ‘Bout My Preparation! Are Your Stores Ready for Reopening?

Blog, Retail

Talkin’ ‘Bout My Preparation! Are Your Stores Ready for Reopening?

Ok, so The Who might not have been talking about getting their admin list ticked off and, yes, it...

International Women’s Day 2021: Our Latest Updates!

Blog, Life at Retail Assist

International Women’s Day 2021: Our Latest Updates!

The 8th March is International Women’s Day, which is a global day celebrating the social, economic, cultural and political...

Re-Open for Business! What Are Your Store Reopening Plans?

Blog, Retail

Re-Open for Business! What Are Your Store Reopening Plans?

After what’s seemed like a very long winter, it seems like there’s finally some light at the end of...

Are EU Ready? When EU Customs Fines Aren’t Fine At All…

Blog, Retail

Are EU Ready? When EU Customs Fines Aren’t Fine At All…

It was my sister’s birthday and for her present, she wanted a jumper from a gorgeous, French-aesthetic brand. Being...

Hotline Bling! We Invest in Our IT Help Desk’s New Telephony System

Blog, Help Desk

Hotline Bling! We Invest in Our IT Help Desk’s New Telephony System

Blondie famously sang about hanging on the telephone – but this wouldn’t have been the case if they’d tried...

Check Your Tech! Why Lockdown is the Perfect Time to Get Business Fit

Blog, Retail, Software Solutions

Check Your Tech! Why Lockdown is the Perfect Time to Get Business Fit

Whilst life in lockdown may mean a multitude of things for each person, it has certainly given us all...

What is EPOS?

Blog, Hospitality, Retail, Technology

What is EPOS? (Electronic Point of Sale)

Keeping any retail business up to date and embracing new technology and ways of working is vital to success....

managing helpdesk demand

Blog, Help Desk, Hospitality, Managed Services, Retail

Managing Help Desk Demand

Is your business growing faster than your IT can handle? A well-managed, efficient and slick IT Help Desk service...

WFH Diaries: The Second Instalment of Our Lockdown Tips

Blog, Life at Retail Assist

WFH Diaries: The Second Instalment of Our Lockdown 3.0 Tips

Last week, we brought you our top tips for thriving in Lockdown 3.0, and this week we’re back with...

The WFH Diaries: How to Thrive in Lockdown 3.0

Blog, Life at Retail Assist

The WFH Diaries: How to Thrive in Lockdown 3.0

At the start of the first nationwide lockdown last year, we brought you the WFH Diaries; interviewing both colleagues...

Offering Support to Those Who Need It Most Our Latest Charity Update - Emmanuel House

Blog, Charity, Life at Retail Assist

Offering Support to Those Who Need It Most: Our Latest Charity Update

Emmanuel House is an incredible charity that offers vital support to people who need it most. We are delighted...

Effective Projects: Meet Our Latest Client, Hawthorn

Blog, Hospitality, Managed Services, Project Management

Effective Projects: Meet Our Latest Client, Hawthorn

For our projects team, there’s no job too big or too small. Our PRINCE-2 qualified project managers have overseen...

2020: What a Year! Our Round Up

Blog, Life at Retail Assist

2020: What a Year! Our Round Up

It’s probably fair to say that 2020 didn’t quite turn out how many of us might have predicted… However,...

Blog, Life at Retail Assist

Festive Fun! How We’ve Celebrated Christmas in 2020

Although government restrictions might be in force, here at Retail Assist we don’t let a complication like social distancing...

Paper Pain: The Consumer Case for Ditching Paper Receipts

Blog, Guest Blog, Retail

Paper Pain: The Consumer Case for Ditching Paper Receipts

Our latest “Guide to…” focuses on sustainability, with expert opinion and examples of sustainable best practice from across the...

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