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The Retail Assist blog

Our latest insights, thoughts and ideas

Blog, Help Desk, Managed Services

Delivering Service Excellence: Our Quality Assurance Approach

Service excellence goes beyond meeting expectations, and at Retail Assist we’re always striving to exceed them. With some of...

Navigating the Retail Technology Show: 2024 Your Pre-Event Guide

Blog, Retail, Technology

Navigating the Retail Technology Show 2024: Your Pre-Event Guide

The Retail Technology Show 2024 is just around the corner, and we couldn’t be more excited to be a...

Discover What's in Store at Our Retail Technology Show Stand!

Blog, Retail, Technology

Revolutionising Retail: Discover What’s in Store at Our Retail Technology Show Stand!

Join us at the Retail Technology Show 2024 on 24th and 25th April to discover how Retail Assist can...

Retail Trends 2024

Blog, Retail, Technology

Retail Technology Show 2024: What Do We Expect to See?

The Retail Technology Show 2024 promises to be a hub of innovation, with industry experts gathering to explore the...

Inside Our IT Helpdesk at Retail Assist

Blog, Life at Retail Assist, Managed Services

Inside Our IT Helpdesk

In our latest video, we take you behind the scenes and give you an exclusive insight into the different...

White Stuff Opens Flagship Store at Liverpool ONE!

Blog, Clients, Retail

White Stuff Opens Flagship Store at Liverpool ONE!

Yesterday we joined White Stuff to celebrate the opening of their new 1,800 sq ft store at Liverpool ONE....

Save the Date: Retail Assist Returns to The Retail Technology Show 2024

Blog, Managed Services, Software Solutions

Retail Assist Returns to The Retail Technology Show 2024!

We’re excited to announce that Retail Assist will once again be exhibiting our managed services and solutions at the...

2023 In Review: Here’s What We Got Up To

Blog, Life at Retail Assist, Managed Services, Software Solutions

2023 In Review: Here’s What We Got Up To

As we wave goodbye to 2023, it’s always nice to look back on everything that we’ve achieved this year...

Unlocking Success in the Cosmetic Industry - Laser Clinics UK

Blog, Managed Services

Unlocking Success in the Cosmetic Industry: Laser Clinics UK

In the growing world of cosmetic clinics, one name stands out above the rest – Laser Clinics. With a...

Step aside Black Friday, Super Saturday is Here. This Year's Key Peak Trade Statistics

Blog, Retail

Step aside Black Friday, Super Saturday is Here! This Year’s Key Peak Trade Statistics

As we enter the highly anticipated and busiest shopping season of 2023, it’s time to take a closer look...

Navigating Cloud Strategies: Cloud-Smart vs. Cloud-First

Blog, Managed Services, Technology

Navigating Cloud Strategies: Cloud-Smart vs. Cloud-First

Businesses today recognise the importance of cloud strategies in digital transformation. To make the most informed decisions, you need...

Unleashing Cloud-Smart UEM - The Future of Efficient Endpoint Management

Blog, Managed Services, Technology

Unleashing Cloud-Smart UEM: The Future of Efficient Endpoint Management

In today’s fast-paced digital landscape, the management and security of endpoints – a term encompassing everything from your laptop...

Transformation for Resilience - Adapting to Challenges in Retail & Hospitality

Blog, Hospitality, Retail, Technology

Transformation for Resilience: Adapting to Challenges in Retail & Hospitality

‘Transformation for Resilience’ revolves around a question that is resonating with all industries as we head into the Golden...

Blog, Retail, Technology

Fireside Chat with Maryanne Fleming: Lessons Learned in Retail Technology

Maryanne Fleming has spent her career in the retail industry, working for some amazing brands. In this Q&A, she...

Blog, Retail, Technology

Julian Burnett: Navigating the Future of Retail with Smart Technology

The retail industry is a bellwether for the economy, employing 3 million people in the UK alone. Julian Burnett’s...

Blog, Retail, Technology

Doing More with Less: Navigating the Balance of Growth and Efficiency at the Retail Assist Client Summit 2023

The Retail Assist Client Summit 2023 brought together industry leaders and experts from the retail technology sector. The summit’s...

Client Summit 2023: What’s On

Blog, Clients, Technology

Client Summit 2023: What’s On

While we are working to finalise speakers and ensure this year’s Client Summit is an unforgettable and insightful event,...

Streamline Your Supply Chain with Merret Pro - The Ultimate Retail ERP Solution

Blog, Omnichannel Supply Chain, Retail, Software Solutions, Technology

Streamline Your Supply Chain with Merret Pro: The Ultimate Retail ERP Solution

Successfully managing a retail supply chain can be a daunting task, but with the right tools and software, it...

It’s Our Birthday! Looking Back at 24 Years of Retail Assist

Blog, Life at Retail Assist

It’s Our Birthday! Looking Back at 24 Years of Retail Assist

Today, we are thrilled to celebrate a significant milestone in the journey of Retail Assist. To mark this special...

Celebrating 24 Years of Innovation and Service Excellence - Happy Birthday Retail Assist

Blog, Life at Retail Assist

Celebrating 24 Years of Innovation and Service Excellence: Happy Birthday Retail Assist!

On Friday 16th June, Retail Assist turns 24 years old! As we mark our 24th birthday, we take this...

Delivering the Ultimate Customer Experience - How We Do It

Blog, IT Outsourcing, Managed Services

Delivering the Ultimate Customer Experience: How We Do It

With our 24th birthday around the corner, we’re reflecting on the retail and hospitality brands we’ve supported with our...

Retail Assist Client Summit 2023 | Join Us!

Blog, Clients

Retail Assist Client Summit 2023 | Join Us!

It’s time to mark your calendars because Retail Assist’s highly anticipated Client Summit is back! On the 28th of...

Our IT Help Desk: Top 5 Stats

Blog, Help Desk, IT Outsourcing

Our IT Help Desk: Top 5 Stats

Retail Assist’s award-winning IT service desk offers flexible helpdesk support to keep businesses trading. Working 24×7 365 days a...

Retail Assist X Retail Technology Show 2023

Blog, Retail, Technology

Retail Assist X Retail Technology Show 2023

This year’s Retail Technology Show 2023 was spectacular! Across the last two days we’ve been rushed off of our...

How can technology put store colleagues at the heart of customer experience

Blog, Retail, Technology

How can technology put store colleagues at the heart of customer experience?

In a world where retailers are consistently expected to do more with less, the best assets in a retail...

Blog, Managed Services, Omnichannel Supply Chain, Retail, Software Solutions, Technology

Retail Technology Show 2023: Will You Be There?

The world of retail is uniting again this April. Will you be joining us? Tap into the future of...

Meet the Team! Get to Know Customer Assurance - Retail Assist

Blog, Help Desk, Life at Retail Assist, Managed Services

Meet the Team! Get to Know Customer Assurance

This week we chatted to the Customer Assurance team. Developed just over a year ago, we’ve created a team...

Social Commerce: How TikTok Shop is Redefining Retail

Blog, Omnichannel Supply Chain, Retail

Social Commerce: How TikTok Shop is Redefining Retail

Social commerce has revolutionised the way retailers interact with their customers. Creating direct connections, building relationships, increasing engagement, and...

How Voice Picking Is Transforming Warehouse Efficiency

Blog, Omnichannel Supply Chain, Retail, Software Solutions, Technology

Your Pick Is My Command! How Voice Picking Is Transforming Warehouse Efficiency

Accuracy and efficiency are the biggest goals in any warehouse operation, so when a new technology is on the...

Scale-up! Why Digital Transformation Is Crucial for Growth

Blog, Cyber Security, IT Outsourcing, Managed Services, Technology

Scale-up! Why Digital Transformation Is Crucial for Growth

As we delve into another economically challenging year, it can be overwhelming knowing how to progress. So, is now...

2023: The Year of Customer Retention - Retail Tech Predictions

Blog, Guest Blog, Omnichannel Supply Chain, Retail

2023: The Year of Customer Retention? Retail Tech Predictions

Guest Blog by Sarah Hughes, Co-founder & Director at Datitude What a difference a year makes! This time last...

Retail Trends 2023

Blog, Omnichannel Supply Chain, Retail

Retail Trends to Watch 2023

Over the next few weeks, we’re going to be digging deep into the trends that are transforming retail in...

Retail Tech Show 2023: Come and Join Us

Blog, Omnichannel Supply Chain, Retail, Technology

Retail Tech Show 2023: Come and Join Us

If you’re planning for 2023, make sure you block out the 26th and 27th April for the Retail Technology...

2022 The One Where We

Blog, Life at Retail Assist

2022: The One Where We…

2022 was the year we were allowed to leave our homes! Lionel Messi won his first World Cup, a...

Welcome to the team! Michelle Nickson joins Retail Assist

Blog, Life at Retail Assist

Welcome to the team! Michelle Nickson joins Retail Assist

We are delighted to welcome Michelle Nickson to the Retail Assist team. Michelle has joined the sales team as...

Peak Trade 2022: What’s Next?

Blog, Hospitality, Retail

Peak Trade 2022: What’s Next?

The Christmas ads are out, cosy evenings have taken precedence, the bush tucker trials are well underway and its...

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