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The Retail Assist blog

Our latest insights, thoughts and ideas

International Women’s Day 2021: Our Latest Updates!

Blog, Life at Retail Assist

International Women’s Day 2021: Our Latest Updates!

The 8th March is International Women’s Day, which is a global day celebrating the social, economic, cultural and political...

Re-Open for Business! What Are Your Store Reopening Plans?

Blog, Retail

Re-Open for Business! What Are Your Store Reopening Plans?

After what’s seemed like a very long winter, it seems like there’s finally some light at the end of...

Are EU Ready? When EU Customs Fines Aren’t Fine At All…

Blog, Retail

Are EU Ready? When EU Customs Fines Aren’t Fine At All…

It was my sister’s birthday and for her present, she wanted a jumper from a gorgeous, French-aesthetic brand. Being...

Hotline Bling! We Invest in Our IT Help Desk’s New Telephony System

Blog, Help Desk

Hotline Bling! We Invest in Our IT Help Desk’s New Telephony System

Blondie famously sang about hanging on the telephone – but this wouldn’t have been the case if they’d tried...

Check Your Tech! Why Lockdown is the Perfect Time to Get Business Fit

Blog, Retail, Software Solutions

Check Your Tech! Why Lockdown is the Perfect Time to Get Business Fit

Whilst life in lockdown may mean a multitude of things for each person, it has certainly given us all...

What is EPOS?

Blog, Hospitality, Retail, Technology

What is EPOS? (Electronic Point of Sale)

Keeping any retail business up to date and embracing new technology and ways of working is vital to success....

managing helpdesk demand

Blog, Help Desk, Hospitality, Managed Services, Retail

Managing Help Desk Demand

Is your business growing faster than your IT can handle? A well-managed, efficient and slick IT Help Desk service...

WFH Diaries: The Second Instalment of Our Lockdown Tips

Blog, Life at Retail Assist

WFH Diaries: The Second Instalment of Our Lockdown 3.0 Tips

Last week, we brought you our top tips for thriving in Lockdown 3.0, and this week we’re back with...

The WFH Diaries: How to Thrive in Lockdown 3.0

Blog, Life at Retail Assist

The WFH Diaries: How to Thrive in Lockdown 3.0

At the start of the first nationwide lockdown last year, we brought you the WFH Diaries; interviewing both colleagues...

Offering Support to Those Who Need It Most Our Latest Charity Update - Emmanuel House

Blog, Charity, Life at Retail Assist

Offering Support to Those Who Need It Most: Our Latest Charity Update

Emmanuel House is an incredible charity that offers vital support to people who need it most. We are delighted...

Effective Projects: Meet Our Latest Client, Hawthorn

Blog, Hospitality, Managed Services, Project Management

Effective Projects: Meet Our Latest Client, Hawthorn

For our projects team, there’s no job too big or too small. Our PRINCE-2 qualified project managers have overseen...

2020: What a Year! Our Round Up

Blog, Life at Retail Assist

2020: What a Year! Our Round Up

It’s probably fair to say that 2020 didn’t quite turn out how many of us might have predicted… However,...

Blog, Life at Retail Assist

Festive Fun! How We’ve Celebrated Christmas in 2020

Although government restrictions might be in force, here at Retail Assist we don’t let a complication like social distancing...

Paper Pain: The Consumer Case for Ditching Paper Receipts

Blog, Guest Blog, Retail

Paper Pain: The Consumer Case for Ditching Paper Receipts

Our latest “Guide to…” focuses on sustainability, with expert opinion and examples of sustainable best practice from across the...

Here’s to the Future Our Guide to Sustainability

Blog, Retail

Here’s to the Future: Our Guide to Sustainability

Sustainability within the retail sector has been on the agenda for some years now but during 2020, a year...

A Week of Awards! Time for a Digital Celebration

Awards, Blog, Managed Services

A Week of Awards! Time for a Digital Celebration

We usually love an excuse for a party, but this week we got a chance to celebrate the success...

Welcome to the Team! Meet Tony Sherwin, Our New Head of Technical Services

Blog, Life at Retail Assist, Managed Services

Welcome to the Team! Meet Tony Sherwin, Our New Head of Technical Services

Here at Retail Assist, we’re lucky to work with incredible people, who are experts in their field. This week,...

Black Friday 2020 Stats: Our Latest Survey Results

Blog, Retail

Black Friday 2020: The Busiest Year Ever? Our Latest Survey Results

Black Friday 2020 is on the 27th November – only 11 days away now – and this year it’s...

Our Latest Webinar: How Product Experience and Collaboration Increases ROI

Blog, Retail, Software Solutions

Our Latest Webinar: How Product Experience and Collaboration Increases ROI

When faced with difficult business decisions, how do you manage to do more with fewer people and less budget?...

the Nightmare before Christmas? Let us help

Blog, Retail

The Nightmare Before Christmas? Let Us Help

Halloween is often associated with scary things and dark times, and, whilst it was a coincidence, it was unfortunate...

Slow Chain, No Gain: What Retailers Need for a Successful Supply Chain of the Future

Blog, Guest Blog, Omnichannel Supply Chain, Technology

Slow Chain, No Gain: What Retailers Need for a Successful Supply Chain of the Future

This week’s guest blog is written by former WHL Holdings Ltd CDO, John Bovill. The global COVID-19 pandemic...

Tina Hand, Head of Systems Support is a Finalist at National Women In Tech Excellence Awards

Awards, Blog, Help Desk, IT Outsourcing, Managed Services

The Final(ist) Countdown! Tina Hand, Head of Systems Support is a Finalist at National Awards

We’re so thrilled to announce that Tina Hand, our Head of Systems Support, has been confirmed as a finalist...

Will It Be a Gold Rush - Predictions for Retail’s ‘Golden Quarter’

Blog, Guest Blog, Retail

Will It Be a Gold Rush? Predictions for Retail’s ‘Golden Quarter’

This week’s blog is a guest post by independent retail analyst, Nelson Blackley. Every autumn, retail commentators like to...

Meet Our New Learning & Development Specialist

Blog, Life at Retail Assist

Meet Our New Learning & Development Specialist

We’re delighted to announce our latest Learning and Development Specialist, Trisha Sheehan. Trisha first joined Retail Assist four years...

Blog, Retail, Software Solutions, Technology

Why PXM is the Future of Retail – and Why Your Brand Needs It

Our solution, OMIO PIM, has a PXM-approach and we’re often asked what this means. PXM is one of the...

100 Days to Christmas But How Ready Are You For Peak Trading

Blog, Retail

100 Days to Christmas… But How Ready Are You for Peak Trading?

As much as many people might be looking forward to 2020 being over, it’s now less than 100 days...

Walk With Lisa - Our Latest Charity Challenge

Blog, Charity, Life at Retail Assist

Racing Ahead to Walk with Lisa! Our Latest Charity Challenge

Last week, we set our colleagues a new charity challenge. Lisa Bowden, our Head of Business Development – Solutions,...

Our Operations Support Checks reach 10 million

Blog, Managed Services

The 10 Million Mark! Our Operations Support Checks Hit 8 Figures

Written by Anna Murphy, Communications Lead Insurance: you don’t always appreciate it until something goes wrong. However, what if...

Blog, Clients, Help Desk, Managed Services, Retail

Speaking Your Language! Can You Complete Our Multilingual Quiz?

Over lockdown, the nation has seen the rise and rise of the pub quiz and, here at Retail Assist,...

Welcome to the Team! We Welcome Retail Solutions Expert, Phil Chapman

Blog, Life at Retail Assist

Welcome to the Team! We Welcome Retail Solutions Expert, Phil Chapman

We’ve always said that our people are our greatest asset and we’re thrilled to now welcome retail solutions expert,...

Retail Sales See Growth – But Are Your Shops Ready?

Blog, Help Desk, Hospitality, IT Outsourcing, Managed Services, Retail

It’s Good News! Retail Sales See Growth – But Are Your Shops Ready?

It’s unsurprising that retail sales in 2020 haven’t quite met what was forecast at the start of the year....

Why It’s Vital to Have a Retail Supply Chain System You Can Count On

Blog, Omnichannel Supply Chain, Retail, Software Solutions, Technology

Gain From the (Supply) Chain! Why It’s Vital to Have a Retail Supply Chain System You Can Count On

There’s many pressures on retail, but we don’t believe that commerce has to be complex. Implementing a solution such...

Whatever IT Challenges You’re Facing, Let Us Help

Blog, Help Desk, IT Outsourcing, Managed Services

Whatever IT Challenges You’re Facing, Let Us Help

When we made predictions for 2020, none of us could have quite foreseen the disruption that COVID-19 was about...

Why You Should Select Us for Projects - How We Helped to Re-Open Nottingham’s Economy

Blog, Help Desk, Project Management

Why You Should Select Us for Projects: How We Helped to Re-Open Nottingham’s Economy

We’re usually providing award-winning IT support to national and international retail and hospitality customers, but this time our latest...

Working From Home Diaries - Danielle Bamra, Client Account Manager

Blog, Life at Retail Assist

#WFH Diaries: Danielle Bamra, Client Account Manager

We’re now four months into lockdown and how time has flown! What was once unthinkable – to imagine a...

Why Retailers Need an Omnichannel Offering Now More Than Ever

Blog, Omnichannel Supply Chain, Retail

The Future is Now: Why Retailers Need an Omnichannel Offering Now More Than Ever

Omnichannel retailing can sometimes be seen as a “buzz” word: something that was in fashion to talk about or...

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