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The Retail Assist blog

Our latest insights, thoughts and ideas

Paper Pain: The Consumer Case for Ditching Paper Receipts

Blog, Guest Blog, Retail

Paper Pain: The Consumer Case for Ditching Paper Receipts

Our latest “Guide to…” focuses on sustainability, with expert opinion and examples of sustainable best practice from across the...

Here’s to the Future Our Guide to Sustainability

Blog, Retail

Here’s to the Future: Our Guide to Sustainability

Sustainability within the retail sector has been on the agenda for some years now but during 2020, a year...

A Week of Awards! Time for a Digital Celebration

Awards, Blog, Managed Services

A Week of Awards! Time for a Digital Celebration

We usually love an excuse for a party, but this week we got a chance to celebrate the success...

Welcome to the Team! Meet Tony Sherwin, Our New Head of Technical Services

Blog, Life at Retail Assist, Managed Services

Welcome to the Team! Meet Tony Sherwin, Our New Head of Technical Services

Here at Retail Assist, we’re lucky to work with incredible people, who are experts in their field. This week,...

Black Friday 2020 Stats: Our Latest Survey Results

Blog, Retail

Black Friday 2020: The Busiest Year Ever? Our Latest Survey Results

Black Friday 2020 is on the 27th November – only 11 days away now – and this year it’s...

Our Latest Webinar: How Product Experience and Collaboration Increases ROI

Blog, Retail, Software Solutions

Our Latest Webinar: How Product Experience and Collaboration Increases ROI

When faced with difficult business decisions, how do you manage to do more with fewer people and less budget?...

the Nightmare before Christmas? Let us help

Blog, Retail

The Nightmare Before Christmas? Let Us Help

Halloween is often associated with scary things and dark times, and, whilst it was a coincidence, it was unfortunate...

Slow Chain, No Gain: What Retailers Need for a Successful Supply Chain of the Future

Blog, Guest Blog, Omnichannel Supply Chain, Technology

Slow Chain, No Gain: What Retailers Need for a Successful Supply Chain of the Future

This week’s guest blog is written by former WHL Holdings Ltd CDO, John Bovill. The global COVID-19 pandemic...

Tina Hand, Head of Systems Support is a Finalist at National Women In Tech Excellence Awards

Awards, Blog, Help Desk, IT Outsourcing, Managed Services

The Final(ist) Countdown! Tina Hand, Head of Systems Support is a Finalist at National Awards

We’re so thrilled to announce that Tina Hand, our Head of Systems Support, has been confirmed as a finalist...

Will It Be a Gold Rush - Predictions for Retail’s ‘Golden Quarter’

Blog, Guest Blog, Retail

Will It Be a Gold Rush? Predictions for Retail’s ‘Golden Quarter’

This week’s blog is a guest post by independent retail analyst, Nelson Blackley. Every autumn, retail commentators like to...

Meet Our New Learning & Development Specialist

Blog, Life at Retail Assist

Meet Our New Learning & Development Specialist

We’re delighted to announce our latest Learning and Development Specialist, Trisha Sheehan. Trisha first joined Retail Assist four years...

Blog, Retail, Software Solutions, Technology

Why PXM is the Future of Retail – and Why Your Brand Needs It

Our solution, OMIO PIM, has a PXM-approach and we’re often asked what this means. PXM is one of the...

100 Days to Christmas But How Ready Are You For Peak Trading

Blog, Retail

100 Days to Christmas… But How Ready Are You for Peak Trading?

As much as many people might be looking forward to 2020 being over, it’s now less than 100 days...

Walk With Lisa - Our Latest Charity Challenge

Blog, Charity, Life at Retail Assist

Racing Ahead to Walk with Lisa! Our Latest Charity Challenge

Last week, we set our colleagues a new charity challenge. Lisa Bowden, our Head of Business Development – Solutions,...

Our Operations Support Checks reach 10 million

Blog, Managed Services

The 10 Million Mark! Our Operations Support Checks Hit 8 Figures

Written by Anna Murphy, Communications Lead Insurance: you don’t always appreciate it until something goes wrong. However, what if...

Blog, Clients, Help Desk, Managed Services, Retail

Speaking Your Language! Can You Complete Our Multilingual Quiz?

Over lockdown, the nation has seen the rise and rise of the pub quiz and, here at Retail Assist,...

Welcome to the Team! We Welcome Retail Solutions Expert, Phil Chapman

Blog, Life at Retail Assist

Welcome to the Team! We Welcome Retail Solutions Expert, Phil Chapman

We’ve always said that our people are our greatest asset and we’re thrilled to now welcome retail solutions expert,...

Retail Sales See Growth – But Are Your Shops Ready?

Blog, Help Desk, Hospitality, IT Outsourcing, Managed Services, Retail

It’s Good News! Retail Sales See Growth – But Are Your Shops Ready?

It’s unsurprising that retail sales in 2020 haven’t quite met what was forecast at the start of the year....

Why It’s Vital to Have a Retail Supply Chain System You Can Count On

Blog, Omnichannel Supply Chain, Retail, Software Solutions, Technology

Gain From the (Supply) Chain! Why It’s Vital to Have a Retail Supply Chain System You Can Count On

There’s many pressures on retail, but we don’t believe that commerce has to be complex. Implementing a solution such...

Whatever IT Challenges You’re Facing, Let Us Help

Blog, Help Desk, IT Outsourcing, Managed Services

Whatever IT Challenges You’re Facing, Let Us Help

When we made predictions for 2020, none of us could have quite foreseen the disruption that COVID-19 was about...

Why You Should Select Us for Projects - How We Helped to Re-Open Nottingham’s Economy

Blog, Help Desk, Project Management

Why You Should Select Us for Projects: How We Helped to Re-Open Nottingham’s Economy

We’re usually providing award-winning IT support to national and international retail and hospitality customers, but this time our latest...

Working From Home Diaries - Danielle Bamra, Client Account Manager

Blog, Life at Retail Assist

#WFH Diaries: Danielle Bamra, Client Account Manager

We’re now four months into lockdown and how time has flown! What was once unthinkable – to imagine a...

Why Retailers Need an Omnichannel Offering Now More Than Ever

Blog, Omnichannel Supply Chain, Retail

The Future is Now: Why Retailers Need an Omnichannel Offering Now More Than Ever

Omnichannel retailing can sometimes be seen as a “buzz” word: something that was in fashion to talk about or...

Blog, Help Desk, IT Outsourcing, Managed Services, Project Management

Ignore the Crystal Ball: Future-Proof Your Business by Outsourcing Your IT

There’s a meme going around the Internet at the moment that says: ‘At least no-one was right in 2015...

The Results Of Our Hospitality Survey

Blog, Help Desk, Hospitality, IT Outsourcing, Managed Services

Eating In or Taking Out? The Results of Our Hospitality Survey

Over lockdown, we’ve all missed various different aspects of our previous ‘normal’ lives. Whether that’s being able to hug...

Meet The Next 3 Stages of OMIO PIM: Select, Translate & Publish - Manage Product Data

Blog, Omnichannel Supply Chain, Software Solutions

Meet the Next Three Stages of OMIO PIM: Select, Translate, Publish!

So, you’ve began your product data journey; you’ve created a new product in the Initiate phase, using basic product...

Blog, Omnichannel Supply Chain

High (street) Speed! Why Your Retail Brand Needs to Quicken the Pace

Fast. Speedy. Rapid. Whichever word you prefer, there’s no doubt about it – improving your retail brand’s speed to...

Blog, Omnichannel Supply Chain, Retail, Software Solutions, Technology

Meet the First Two Stages of OMIO PIM: Initiate and Enrich

Managing a myriad of digital channels can seem like an overwhelming task. How do you meet the needs of...

Blog, Omnichannel Supply Chain, Retail, Software Solutions, Technology

“Lots of frustrations I’ve come across could be resolved with a tool like this” Stacey Dorrian talks about OMIO PIM

Two weeks ago, we were proud to share with you the news about our latest product launch, OMIO PIM....

Blog, Retail, Technology

OMIO Motion: Get Your Stores Open Simply and Safely

At Retail Assist, we’ve witnessed the immense impact that COVID-19 has had on our customers. From the closing of...

#WFH Diaries: Scott Thompson, Editor of RTIH | Retail Assist

Blog, Guest Blog

#WFH Diaries: Scott Thompson, Editor of RTIH

It’s the fifth week of our Working From Home Diaries (where has the time gone?) and this week we’re...

Blog, Guest Blog, Life at Retail Assist

#WFH (and in the office!) Diaries: Jan Benjamin, Operations and Compliance Manager

Whilst many people in our business are working from home, there are still team members whose roles require them...

The #WFH Diaries: Andrew Busby

Blog, Guest Blog

The #WFH Diaries: Andrew Busby

It’s the third instalment of our WFH Diaries, where we bring you the insights, reflections and essentials of people...

Blog, Guest Blog, Life at Retail Assist

The #WFH Diaries! This Week We Speak to Our COO, Matthew Proudlove

It’s the next installment of our working from home diaries, as we bring you a collection of voices from...

The #WFH Diaries

Blog, Life at Retail Assist

The #WFH Diaries! Go Behind The Scenes In Our Latest Blog Series

With the importance of staying at home, the vast majority of us all at Retail Assist have moved our...

The 'New Normal' - Count On Our Unwavering Support

Blog, Clients

Supporting The “New Normal”: Count On Our Unwavering Support

Although many businesses claim to put their customers at the heart of everything they do, for us, putting the...

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