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Written by Anna Murphy, Communications Lead
We usually love an excuse for a party, but this week we got a chance to celebrate the success of our team through two virtual events!
We were delighted to be announced as a finalist for the Service Desk Institute’s IT Service & Support Awards 2020 for Best Managed Service Provider, in the “Large” category.
These annual awards recognise and celebrate the outstanding achievements of the brilliant teams and people working in the IT service and support industry, with Retail Assist winning “Best CX (Customer Experience) 2019” at last year’s awards.
This year’s awards were streamed across the globe by almost 800 people from across the industry, with keynote speakers including Formula 1’s Service Management Lead, Monika Jurkiewicz, and ITV’s Head of Technology, Tim Guilder.
As part of being a finalist in this category, we were asked to put together a fun video to be shown as part of the awards evening. You can watch our entry for “RA-Watch” below!
After winning the ‘Empowering Potential Leader’ at the East Midlands Leadership Awards last year, this year our Head of Systems Support, Tina Hand, was a finalist for ‘IT Leader of the Year’ at the national Women in Tech Excellence Awards.
After receiving over 800 nominations, the awards celebrated and recognised female colleagues within their businesses, recognising top performing women from across the technology sector.
Watched by over 1,700 people, the awards celebrated the achievements of the finalists and we are very proud of Tina talents, hard work and capabilities that she shows within our business every day.
This month, it was also announced that we are finalists for yet another national award! Retail Technology Innovation Hub’s Innovation Awards look to celebrate the best in the retail industry, so we were delighted to be announced as a finalist for Technology Vendor of the Year (UK) for our product information management solution, OMIO PIM.
Scott Thompson, Editor and Founder of Retail Technology Innovation Hub, said: “The coronavirus outbreak has shown just how resilient and fast moving the retail industry can be. This is reflected in the shortlist for Technology Vendor of the Year (UK), featuring agile, innovative tech ventures who have performed strongly in challenging times. We were inundated with entries and it was a challenge deciding which ones should make the cut and which would miss out. We were really impressed with the standard of entries, so to make the shortlist is no mean feat.”
The winners are announced later this month… watch this space!
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