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The Retail Assist blog

Our latest insights, thoughts and ideas

Retail Sales See Growth – But Are Your Shops Ready?

Blog, Help Desk, Hospitality, IT Outsourcing, Managed Services, Retail

It’s Good News! Retail Sales See Growth – But Are Your Shops Ready?

It’s unsurprising that retail sales in 2020 haven’t quite met what was forecast at the start of the year....

Why It’s Vital to Have a Retail Supply Chain System You Can Count On

Blog, Omnichannel Supply Chain, Retail, Software Solutions, Technology

Gain From the (Supply) Chain! Why It’s Vital to Have a Retail Supply Chain System You Can Count On

There’s many pressures on retail, but we don’t believe that commerce has to be complex. Implementing a solution such...

Why Retailers Need an Omnichannel Offering Now More Than Ever

Blog, Omnichannel Supply Chain, Retail

The Future is Now: Why Retailers Need an Omnichannel Offering Now More Than Ever

Omnichannel retailing can sometimes be seen as a “buzz” word: something that was in fashion to talk about or...

Blog, Omnichannel Supply Chain, Retail, Software Solutions, Technology

Meet the First Two Stages of OMIO PIM: Initiate and Enrich

Managing a myriad of digital channels can seem like an overwhelming task. How do you meet the needs of...

Blog, Omnichannel Supply Chain, Retail, Software Solutions, Technology

“Lots of frustrations I’ve come across could be resolved with a tool like this” Stacey Dorrian talks about OMIO PIM

Two weeks ago, we were proud to share with you the news about our latest product launch, OMIO PIM....

Blog, Retail, Technology

OMIO Motion: Get Your Stores Open Simply and Safely

At Retail Assist, we’ve witnessed the immense impact that COVID-19 has had on our customers. From the closing of...

St Patrick's Day Consumer Trends 2020

Blog, Retail

Green Machine! Our St Patrick’s Day Consumer Trends Research

What’s green, loud and commemorated across the world? St Patrick’s Day might have started out as a religious saint’s...

How will 5G Affect the Retail Industry

Blog, Retail, Technology

Gimme 5(G)! How Will 5G Affect the Retail Industry?

The days of dial-up and dodgy buffering are long gone: long live 5G! Last year, 2019 saw the first...

Blog, Omnichannel Supply Chain, Retail, Software Solutions

Point of No Returns: How to Ensure Your Retail Brand is Ready for Return Culture

It’s a fantastic time to be a consumer. Never before has so much choice been available to us, with...

How Technology Can Improve Sustainability

Blog, Retail, Technology

Sustain in the Membrane! How Technology Can Improve Sustainability

Wherever you live in the world, sustainability and the effect that your business has on the environment around us...

Why Online is the New Catalogue

Blog, Retail, Technology

Same Same But Different: Why Online is the New Catalogue

I still remember the excitement when they would arrive; shiny, heavy and filled with new, beautiful things. My mum...

How Digital Technology Has Shifted Retail Experiences

Blog, Retail

Tech-ing On the Future: How Digital Technology Has Shifted Retail Experiences

What comes first? No, we’re not talking about a chicken here. Instead, which comes first in this instance: does...

Black Friday and Boxing Day 2019 Sales Predictions

Blog, Retail

Will It Be Boxing Yay? Our Round-Up of Black Friday Stats and Boxing Day Sales Predictions

Peak trading is here. Retail’s busiest time, followed by Easter and Halloween, has landed with a bang and, with...

Retail Trends 2020

Blog, Retail

2020 Vision: What Retail Trends Can We Expect to See Next Year?

As we head towards 2020, the retail industry in the UK finds itself in unchartered territory. Whilst much speculation...

Driving The In-Store Digital Experience

Blog, Retail, Technology

Unlock the Future of Retail: Driving the In-Store Digital Experience

Guest blog by Jake Marshall, Content Executive, Mercaux It’s hard to imagine reading about the future of retail without...

Retail Assist Black Friday Consumer Research 2019

Blog, Retail

Black Friday Survey 2019

November can only mean one thing – Black Friday is imminent! With just 19 days to go before Friday...

Are Your Systems Ready For Peak Trading

Blog, Help Desk, Managed Services, Retail

It’s That Time of Year Again… But Are Your Systems Ready for Peak Trading?

The leaves are falling, it’s definitely ‘wear a jacket’ weather and people are already moaning about seeing festive fare...

Retail Insights From The Little Earthquakes Retail Connections Event

Blog, Retail

“Retail’s Never Boring!” Our Round-Up of the Retail Insights from ‘Little Earthquakes’ Retail Connections’ Event

It’s fair to say that there’s a lot going on in retail at the moment; Brexit uncertainty, shifts in...

Halloween Retail Trends 2019

Blog, Retail

All Treats, No Tricks! The Top Halloween Retail Trends of 2019

What’s scary, sweet and worth a lot of money? Halloween might have traditionally derived from ancient Celtic harvest festivals,...

Why Omnichannel Is Essential For Modern Retailing

Blog, Retail

Take a Chance Omni! Why Omnichannel is Essential for Modern Retailing

Recently, it seems that you can’t open a newspaper without hearing about the ‘death of the high street’ and...

Gen X vs Gen Y vs Gen Z Shopping Habits Survey

Blog, Retail

Gen X VS Gen Y VS Gen Z: Our New Shopping Habits Survey

For the purpose of this blog and infographic, Gen Z refers to those aged 17-24, Gen Y 25-38 and...

Ted Baker Customer Testimonial

Blog, Guest Blog, Retail

“The high street isn’t a thing of the past – it’s simply returning to its roots”

Guest Blog by Nelson Blackley, Retail Research Associate at Nottingham Business School, Nottingham Trent University Much of the recent...

Gen Y (Millennial) vs Gen X User Experience Expectations

Blog, Retail

Gen Y (Millennial) Versus Gen X: What Are Their User Experience Expectations?

For the purpose of this blog, we define Gen Y (Millennial) as those between the ages of 25-39 and...

The Omnichannel Customer

Blog, Retail

Retail Definitions: the Omnichannel Customer

Decades ago, retail was somewhat simpler: there were certain trading hours and shops on the high street opened at...

Why Are Retail Technical Services Essential To Online Businesses

Blog, Managed Services, Retail

FAQs: Why are Retail Technical Services Essential to Online Businesses?

As the pressure on store estates builds and margins are squeezed, rather than cutting your IT budget, now is...

Omnichannel Is The Future Of British Retail

Blog, Retail

“Omnichannel is the future of British retail” Our round-up from the NRRKEC Retail Symposium

The 4th Annual NRRKEC (National Retail Research Knowledge Exchange Centre) Retail Symposium was held on Thursday 11th July in...

Meet Our IT Managed Services Superheros

Blog, Hospitality, Managed Services, Retail

Fix Your Issues, Fast! Meet Our IT Managed Services Superheroes

Technology is a wonderful thing. However, it’s certainly not wonderful when your working day is disrupted due to an...

How Retail Data Can Improve The Customer Experience

Blog, Retail

Talk Data to Me! How Retail Data Can Improve the Customer Experience

Whether you count yourself as a first-class Mathlete or have a decent case of arithmophobia, there’s no denying that...

How Retail Collaborations Can Grow Your Business

Blog, Managed Services, Retail

Collaborate to Innovate! How Retail Collaborations Can Grow Your Business

Kate Moss and Topshop. Alexa Chung and M&S. Fearne Cotton and Cath Kidston. For years, celebrities have been teaming...

What Can The High Street Learn From Independent Retailers - 200 Degrees Coffee

Blog, Guest Blog, Retail

“Keep what you do simple”: We talk to 200 Degrees in the next instalment of our retailer mini-series

The UK’s first coffee shop was opened in Oxford in 1652: walk down any UK high street today and...

Retail Expo 2019 Round-Up

Blog, Retail, Technology

“Millions of opportunities to get it wrong and lots of complexity to get right!” Our Retail Expo 2019 Round-Up

Conferences, stands, thousands of visitors and, of course, the obligatory appearance from Pepper the Robot – it can only...

We're Off To Retail Expo 2019

Blog, Retail, Technology

We’re off to RetailEXPO 2019! See you there?

Shakespeare famously asked ‘What’s in a name?’ and we reckon he might have been onto something. RetailEXPO, previously known...

What Can The High Street Learn From Independent Retailers - Doughnotts

Blog, Guest Blog, Retail

Doughnut miss this! Our video mini-series continues with Doughnotts

Frosted, glazed, jam or chocolate: however you enjoy yours, we know a store that’s got the perfect one for...

What Can The High Street Learn From Independent Retailers - Bird & Blend

Blog, Guest Blog, Retail

What Can the High Street Learn from Independent Retailers? We launch our new video series

Lights, camera, action – this week sees the launch of our latest video series! Filming on location, we talk...

The Rise of Influencer Marketing

Blog, Retail

The Rise and Rise of Influencer Marketing

Imagine being at a party. Your friend walks in wearing an amazing dress and you instantly love it; she...

St Patrick's Day Retail Trends 2019

Blog, Retail

St Patrick’s Day: Will the Luck of the Irish Turn its Hand to UK Retail?

Saint Patrick might be the patron saint of Ireland, but his name and feast day has come to be...

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