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The Retail Assist blog

Our latest insights, thoughts and ideas

Check Your Tech! Why Lockdown is the Perfect Time to Get Business Fit

Blog, Retail, Software Solutions

Check Your Tech! Why Lockdown is the Perfect Time to Get Business Fit

Whilst life in lockdown may mean a multitude of things for each person, it has certainly given us all...

What is EPOS?

Blog, Hospitality, Retail, Technology

What is EPOS? (Electronic Point of Sale)

Keeping any retail business up to date and embracing new technology and ways of working is vital to success....

managing helpdesk demand

Blog, Help Desk, Hospitality, Managed Services, Retail

Managing Help Desk Demand

Is your business growing faster than your IT can handle? A well-managed, efficient and slick IT Help Desk service...

Paper Pain: The Consumer Case for Ditching Paper Receipts

Blog, Guest Blog, Retail

Paper Pain: The Consumer Case for Ditching Paper Receipts

Our latest “Guide to…” focuses on sustainability, with expert opinion and examples of sustainable best practice from across the...

Here’s to the Future Our Guide to Sustainability

Blog, Retail

Here’s to the Future: Our Guide to Sustainability

Sustainability within the retail sector has been on the agenda for some years now but during 2020, a year...

Black Friday 2020 Stats: Our Latest Survey Results

Blog, Retail

Black Friday 2020: The Busiest Year Ever? Our Latest Survey Results

Black Friday 2020 is on the 27th November – only 11 days away now – and this year it’s...

Our Latest Webinar: How Product Experience and Collaboration Increases ROI

Blog, Retail, Software Solutions

Our Latest Webinar: How Product Experience and Collaboration Increases ROI

When faced with difficult business decisions, how do you manage to do more with fewer people and less budget?...

the Nightmare before Christmas? Let us help

Blog, Retail

The Nightmare Before Christmas? Let Us Help

Halloween is often associated with scary things and dark times, and, whilst it was a coincidence, it was unfortunate...

Will It Be a Gold Rush - Predictions for Retail’s ‘Golden Quarter’

Blog, Guest Blog, Retail

Will It Be a Gold Rush? Predictions for Retail’s ‘Golden Quarter’

This week’s blog is a guest post by independent retail analyst, Nelson Blackley. Every autumn, retail commentators like to...

Blog, Retail, Software Solutions, Technology

Why PXM is the Future of Retail – and Why Your Brand Needs It

Our solution, OMIO PIM, has a PXM-approach and we’re often asked what this means. PXM is one of the...

100 Days to Christmas But How Ready Are You For Peak Trading

Blog, Retail

100 Days to Christmas… But How Ready Are You for Peak Trading?

As much as many people might be looking forward to 2020 being over, it’s now less than 100 days...

Blog, Clients, Help Desk, Managed Services, Retail

Speaking Your Language! Can You Complete Our Multilingual Quiz?

Over lockdown, the nation has seen the rise and rise of the pub quiz and, here at Retail Assist,...

Retail Sales See Growth – But Are Your Shops Ready?

Blog, Help Desk, Hospitality, IT Outsourcing, Managed Services, Retail

It’s Good News! Retail Sales See Growth – But Are Your Shops Ready?

It’s unsurprising that retail sales in 2020 haven’t quite met what was forecast at the start of the year....

Why It’s Vital to Have a Retail Supply Chain System You Can Count On

Blog, Omnichannel Supply Chain, Retail, Software Solutions, Technology

Gain From the (Supply) Chain! Why It’s Vital to Have a Retail Supply Chain System You Can Count On

There’s many pressures on retail, but we don’t believe that commerce has to be complex. Implementing a solution such...

Why Retailers Need an Omnichannel Offering Now More Than Ever

Blog, Omnichannel Supply Chain, Retail

The Future is Now: Why Retailers Need an Omnichannel Offering Now More Than Ever

Omnichannel retailing can sometimes be seen as a “buzz” word: something that was in fashion to talk about or...

Blog, Omnichannel Supply Chain, Retail, Software Solutions, Technology

Meet the First Two Stages of OMIO PIM: Initiate and Enrich

Managing a myriad of digital channels can seem like an overwhelming task. How do you meet the needs of...

Blog, Omnichannel Supply Chain, Retail, Software Solutions, Technology

“Lots of frustrations I’ve come across could be resolved with a tool like this” Stacey Dorrian talks about OMIO PIM

Two weeks ago, we were proud to share with you the news about our latest product launch, OMIO PIM....

Blog, Retail, Technology

OMIO Motion: Get Your Stores Open Simply and Safely

At Retail Assist, we’ve witnessed the immense impact that COVID-19 has had on our customers. From the closing of...

St Patrick's Day Consumer Trends 2020

Blog, Retail

Green Machine! Our St Patrick’s Day Consumer Trends Research

What’s green, loud and commemorated across the world? St Patrick’s Day might have started out as a religious saint’s...

How will 5G Affect the Retail Industry

Blog, Retail, Technology

Gimme 5(G)! How Will 5G Affect the Retail Industry?

The days of dial-up and dodgy buffering are long gone: long live 5G! Last year, 2019 saw the first...

Blog, Omnichannel Supply Chain, Retail, Software Solutions

Point of No Returns: How to Ensure Your Retail Brand is Ready for Return Culture

It’s a fantastic time to be a consumer. Never before has so much choice been available to us, with...

How Technology Can Improve Sustainability

Blog, Retail, Technology

Sustain in the Membrane! How Technology Can Improve Sustainability

Wherever you live in the world, sustainability and the effect that your business has on the environment around us...

Why Online is the New Catalogue

Blog, Retail, Technology

Same Same But Different: Why Online is the New Catalogue

I still remember the excitement when they would arrive; shiny, heavy and filled with new, beautiful things. My mum...

How Digital Technology Has Shifted Retail Experiences

Blog, Retail

Tech-ing On the Future: How Digital Technology Has Shifted Retail Experiences

What comes first? No, we’re not talking about a chicken here. Instead, which comes first in this instance: does...

Black Friday and Boxing Day 2019 Sales Predictions

Blog, Retail

Will It Be Boxing Yay? Our Round-Up of Black Friday Stats and Boxing Day Sales Predictions

Peak trading is here. Retail’s busiest time, followed by Easter and Halloween, has landed with a bang and, with...

Retail Trends 2020

Blog, Retail

2020 Vision: What Retail Trends Can We Expect to See Next Year?

As we head towards 2020, the retail industry in the UK finds itself in unchartered territory. Whilst much speculation...

Driving The In-Store Digital Experience

Blog, Retail, Technology

Unlock the Future of Retail: Driving the In-Store Digital Experience

Guest blog by Jake Marshall, Content Executive, Mercaux It’s hard to imagine reading about the future of retail without...

Retail Assist Black Friday Consumer Research 2019

Blog, Retail

Black Friday Survey 2019

November can only mean one thing – Black Friday is imminent! With just 19 days to go before Friday...

Are Your Systems Ready For Peak Trading

Blog, Help Desk, Managed Services, Retail

It’s That Time of Year Again… But Are Your Systems Ready for Peak Trading?

The leaves are falling, it’s definitely ‘wear a jacket’ weather and people are already moaning about seeing festive fare...

Retail Insights From The Little Earthquakes Retail Connections Event

Blog, Retail

“Retail’s Never Boring!” Our Round-Up of the Retail Insights from ‘Little Earthquakes’ Retail Connections’ Event

It’s fair to say that there’s a lot going on in retail at the moment; Brexit uncertainty, shifts in...

Halloween Retail Trends 2019

Blog, Retail

All Treats, No Tricks! The Top Halloween Retail Trends of 2019

What’s scary, sweet and worth a lot of money? Halloween might have traditionally derived from ancient Celtic harvest festivals,...

Why Omnichannel Is Essential For Modern Retailing

Blog, Retail

Take a Chance Omni! Why Omnichannel is Essential for Modern Retailing

Recently, it seems that you can’t open a newspaper without hearing about the ‘death of the high street’ and...

Gen X vs Gen Y vs Gen Z Shopping Habits Survey

Blog, Retail

Gen X VS Gen Y VS Gen Z: Our New Shopping Habits Survey

For the purpose of this blog and infographic, Gen Z refers to those aged 17-24, Gen Y 25-38 and...

Ted Baker Customer Testimonial

Blog, Guest Blog, Retail

“The high street isn’t a thing of the past – it’s simply returning to its roots”

Guest Blog by Nelson Blackley, Retail Research Associate at Nottingham Business School, Nottingham Trent University Much of the recent...

Gen Y (Millennial) vs Gen X User Experience Expectations

Blog, Retail

Gen Y (Millennial) Versus Gen X: What Are Their User Experience Expectations?

For the purpose of this blog, we define Gen Y (Millennial) as those between the ages of 25-39 and...

The Omnichannel Customer

Blog, Retail

Retail Definitions: the Omnichannel Customer

Decades ago, retail was somewhat simpler: there were certain trading hours and shops on the high street opened at...

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