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In an ever-evolving hospitality and retail landscape, technological transformation plays a critical role in increasing business resilience.
This panel discussion round-up focuses on how digital and tech advancements enable transformation and foster resilience in the industry. Joining Miya Knights, editor of Retail Technology, are panellists Vicki Lawrence, Head of Service Delivery at Seasalt, Scott Watson, Managing Director at Barron McCann, and Kieran Bowden, Chief Commercial Officer at Retail Assist.
The cost vs sustainable growth equation faced by is real and retailers are getting terribly squeezed in the middle, but the role of automation and smart tech is helping them find a balance.
The significance of being proactive, particularly in terms of mobility and the cloud will help this balance, while also acknowledging the potential risks and points of failure these technologies can introduce.
With careful tech deployment and the support of partners like Barron McCann and Retail Assist, retailers can successfully navigate these challenges and expand globally, as exemplified by the possibility of opening stores in new territories like Seasalt have in New Zealand.