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The 12th April marked a big day for non-essential retail. After closing its doors for many months during the national lockdown and, for some, for even longer during localised tier restrictions, the retail sector has never known such adversity. But, as bricks-and-mortar retail cautiously returns, how have consumers reacted?
With the latest stats and exclusive comments from retail experts, we explore if there will ever be a “return to normal” or if the face of retail as we know has changed forever.