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Your Pick Is My Command! How Voice Picking Is Transforming Warehouse Efficiency

  • 15th February 2023

Written by Andréa Williams, Head of Marketing

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Accuracy and efficiency are the biggest goals in any warehouse operation, so when a new technology is on the rise and helping to achieve optimum productivity, you’ve got our attention. This week we’re looking at voice picking solutions.

What is voice picking?

Voice picking technology is revolutionising the way warehouses and distribution centres operate. It is an automated solution that uses voice recognition to help pickers complete their tasks and ensure accuracy, speed, and efficiency in the order pick process.

The technology eliminates the need for paper-based processes by using verbal commands instead. This helps to improve accuracy with no room for mistakes due to misreading orders or illegible handwriting. Additionally, it helps to reduce labour costs since many manual steps can be eliminated through automation.

How does voice picking work?

The voice picking system works by connecting a wearable headset device with a speech-recognition system that reads the picker’s commands. The headset allows the picker to communicate directly with their warehouse management system (WMS) via voice commands so that they can easily locate items and complete orders more efficiently. The WMS then sends verbal instructions back to the picker through the headset so that they can carry out their task correctly.

What do you need to implement it?

In order for voice picking technology to work properly, you will need an Enterprise Resource Planning (ERP) system and a Warehouse Management System (WMS). These systems will allow you to seamlessly integrate your inventory data into your voice picking process. They also provide real-time data tracking so that you can monitor performance and make any necessary adjustments quickly and easily. Additionally, you will need compatible headsets for each picker in order for them to be able to receive instructions from the WMS through their headsets.

Benefits of voice picking technology

Voice picking technology has several advantages over traditional order picking methods such as paper-based systems or barcodes. It allows workers to work hands-free, freeing up their hands for other tasks such as packing orders or loading pallets onto trucks. Additionally, voice recognition software reduces the need for manual data entry which can be both time consuming and prone to errors.

How does it improve warehouse efficiency?

Voice picking technology not only improves worker efficiency but also helps increase the efficiency of your overall warehouse operations by streamlining the order fulfilment process. By providing clear verbal instructions through headsets instead of handwritten notes or barcodes, workers are able to move freely throughout the warehouse to quickly complete tasks without wasting time looking up information or making mistakes due to misreading codes or labels. This minimises picking errors and ensures that orders are fulfilled quickly and accurately, which ultimately leads to increased customer satisfaction levels as well as higher profits for your business.

 If you’re looking for an automated solution that allows your staff to work faster without sacrificing quality or accuracy, then voice picking might be just what you need!


Is your current ERP lacking flexibility to implement new tech? Check out Merret Pro. With a built in WMS and integrations into other leading retail platforms, we’re here to help modernise your processes and maximise profit.

  • 15th February 2023

Written by Andréa Williams, Head of Marketing

Add me on LinkedIn

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