- Get In Touch
Written by Andréa Williams, Head of Marketing
We are delighted to welcome Michelle Nickson to the Retail Assist team.
Michelle has joined the sales team as Business Development Manager, with a rich retail background in IT service delivery and retail development, Michelle previously worked for James Hall & Co Ltd, a wholesale distribution and retail business, serving 600+ north England SPAR stores.
Michelle is a forward-thinking advocate of change with a passion for process and service improvement. Working across the team internally, Michelle will work with clients and with 3rd party providers to develop and improve systems and processes. Creating commercially attractive solutions, Michelle will be working to deliver client value, establishing future needs and demands of our customers as their businesses evolve.
Enough of the work chat, let’s get to know Michelle properly with a quick-fire interview:
Previously I worked as an IT Service Delivery Manager at James Hall & Co Ltd. managing the IT service desk for internal and external customers, managing suppliers, onboarding third parties and outsourcing IT services, escalations, and incident management.
Meeting all my colleagues! They have all been extremely supportive. I’m really enjoying being part of a forward-thinking team and company.
I enjoy riding my horse and dog walking, but I also love going to live music and sporting events, spending time with family and friends which usually ends up including music and dancing!
My dogs all have Beatles themed names.
To trust the process of whatever situation you are in, it will work out in the end. And be brave.
Pepperoni pizza – definitely no hot pineapple!
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