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Written by Andréa Williams, Head of Marketing
Clicked on a bad link? Does the sender look familiar but been directed to a dodgy website? Both standard examples of phishing attacks, luring you in by getting you to open a seemingly legitimate email or URL and leaving your company’s entire network exposed to hackers.
Unfortunately, criminals have got smarter and it’s getting harder for employees and businesses to recognise a serious threat to digital security. Phishing attacks disguised as scam emails or phone calls are designed to personally target victims, often pretending to be from an organisation who has suffered a breach themselves.
These attacks are never isolated incidents, criminals send them out in their millions and regrettably, some are successful. Phishing attacks are accountable for 90% of all security breaches for businesses. The risk is higher in organisations who have not trained their staff in best practice, making your own employees a potential threat to your business.
Any attack on security poses a threat to your business’ network security and data, but phishing attacks are the most difficult to fight because they use social engineering to target your own employees. This means that your systems can be as secure as Fort Knox, but if your employees haven’t been trained and tested appropriately, they’re your biggest risk.
A phishing threat is most likely to take place following a data breach, but they also cause data breaches. The type of scam messages will usually ask for some level of personal details on a subtle manner or will install malware on devices once a URL is clicked. For such meaningless action the consequences are huge.
A phishing attack compromises your business’ IT security. The destructive impact includes reputational damage, losing customers, share price falling, fines and potentially leaked information and intellectual property theft, not to mention the general disruption felt by everyone across the business.
Thankfully, there’s a wealth of strategies available to reduce your business’ exposure and vulnerability to cyber-attacks, lowering the risk instantly:
Whilst looking at services for technological management and protection is a priority, you should also be considering training for your employees. These can take form as phishing simulation and training campaigns, targeting employees and revealing your level of risk. The benefits are not only heightened sensitivity to IT security risks, but they also help to create a culture where employees feel comfortable in reporting potential risks.
Outsourcing these functions to a services provider like Retail Assist means you can focus on what you do best whilst we deploy our specialist expertise. This extra support benefits your internal IT teams and protects their workloads, whilst creating a supportive environment that encourages employees to learn and increase their awareness of potential cyber security risks.
Our IT security model provides a combination of human and sophisticated search intelligence that enables us to prevent cyber security threats. We do this by identifying, analysing and proactively monitoring your organisation’s compromised or stolen data. We provide end-point management and IT security risk assessments to prevent attacks across all your systems and devices from any potential threat.
Our cyber security services team will introduce annual IT security training with all the engaging content and quizzes provided as well as regular phishing simulation and training campaigns. This will keep your data systems safe from any potential insider threats.