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Founded by brother and sister duo, Linda and Chris Tawil, make-up giant Morphe has developed an ever-growing, loyal fan-following, delivering professional quality makeup and tools. Founded in Los Angeles in 2008, Morphe not only has stores and concessions across America, but has also expanded into the UK, Canada and Australia, with further store expansion planned.
With their expansion plans, Morphe were looking for an IT help desk partner who could provide the same customer service to their store staff that their staff, in turn, provide to their customers. With their global store estate, they also needed an IT provider who could provide support to their UK and USA stores, no matter what the location or time zone.
“We chose Retail Assist based on the great feedback from their existing customers and the family type ethos that they embrace resonates completely with Morphe! After meeting the team and hearing of their long-standing relationships with customers, we were very happy to find a partner who will support us through our expansion plans and work closely with us to improve the in-store experience we provide to our customers.”
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