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Retail Assist

Hollywood Bowl Group

As the largest operator of ten-pin bowling alleys in the UK, Hollywood Bowl Group needed to ‘strike’ a deal with an IT partner whose helpdesk services matched their operating hours.


Hollywood Bowl Group operate over 60 bowling centres and 3 Putt Stars mini-golf centres in mainland UK. The centres are designed to offer a complete family entertainment experience with each centre offering at least 12 bowling lanes or 27 mini golf holes, on-site American themed dining, licensed bars, and state-of-the-art family amusement areas.

What we delivered
  • IT Help Desk
  • Managing the relationship with Barron McCann, who provide on-site repair services

“I have previously worked closely with Retail Assist and what has always stood out for me is the depth of their specialist support and sector-specific partnerships that they can bring to deliver a holistic solution. I know that I have the partnerships that I can trust to keep us trading, allowing us to focus on growing the business.”

Dave Wilson, IT Director at Hollywood Bowl Group
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