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If you haven’t heard of Best Food Logistics, then you’ve most certainly heard of their customers. Formerly known as Bidvest, Best Food Logistics is the preferred logistics partner of many household names within the food and hospitality industry including Burger King, Nando’s, KFC, Pizza Hut, Pizza Express, Ask, Zizzi and Byron.
Best Food Logistics approached us in 2010 to help manage the transition and improvement of their IT services as they prepared to split from their parent organisation. We provided a team of technical engineers to manage the transition process, implementing the core networking and server infrastructure, replacing 260 desktop devices across 7 distribution centres throughout the UK and transitioning key business data – all achieved within a 4-week implementation window.
Whilst their ownership has changed a couple of times since then, trust in us has not, and as such, we’ve supported them through the various transitions.
“We pride ourselves on fantastic customer service to our clients. We needed to find an IT support provider who mirrored that and provided the same level of service to their clients as we provide to ours. With (Retail Assist’s) effective and efficient call resolution, we’re able to plan for the future.”
Cindy Howarth-Stares, Director of IT
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