About our Retail IT Solutions

We provide global, multilingual support to our customers. No matter where you’re calling from, whether it’s day or night, we’re here for you.

Whilst we’re here to assist our customers with whatever IT challenges they face, we’ll always seek dynamic prevention rather than cure.

We design and develop retail-specific software to provide the best customer experience, and to support tech requirements now and in the future.

We started out supporting retail and have since expanded our client base to support coffee shops, cinemas, logistics partners and more.

Our approach is one of openness, honesty and demonstrating passion in everything we do. We’re friendly, straight-talking and driven to provide the best customer experience!

Our Customers

From some of the biggest names on the high street to internationally-recognised hospitality vendors, logistics partners and cinema estates that operate around the world, we get to work with some amazing clients.Click here to read what our customers have to say about us.

Our Awards

We’re incredibly proud of our team and think they’re the best – turns out quite a few other people feel the same!Click here to read more about our awards success.

Our Background

We’re very proud of our retail roots. Although we initially began supporting retailers with our managed IT services, over the years this has grown to also providing support to hospitality vendors, logistics partners and head office locations whilst growing our retail software offering. It’s been a busy 21 years!Click here to read more about our history.

Working For Us

If you’re someone who has a passion for technology, fashion, restaurants, hospitality and are forward-thinking, we’d love to hear from you! We’re growing, we have some cool office locations and benefits, including options to buy more holiday days, annual company-wide parties and gift vouchers at Christmas! Click here to see our vacancies.

Our Blog

Each week, we bring you industry insights, expert comments and the latest stats and trends.Click here to visit our blog.

In the Press

Click a logo for full press release

Client Testimonial: Ted Baker

“Retail Assist was by far and away the best partner for Ted’s retail brand.”

Simon Brealy, Head of Global IT Services

If you want your IT systems managed or need software to support digital retailing, then you’ve come to the right place.<img src="https://retail-assist.com/wp-content/themes/retail-assist-2020-theme/assets/pink-logo-slash.svg" alt="" class="header-trailing-slash"/>

Client Testimonial: Ted Baker

If you want your IT systems managed or need software to support digital retailing, then you’ve come to the right place.